Since the stores rely on Amazon accounts, it usually means they’re useless to shoppers who don’t use Amazon. Additionally, it means they are useless if you do not own a telephone, which inherently puts up a barrier to lower-income customers. Approximately 1 in 3 adults in the US who make less than $30,000 annually don’t own a smartphoneaccording to Pew Research Center.
Amazon developed the checkout-free convenience store version as it has started expanding into physical retail. Aside from being flashy and high-tech, the stores eliminate the need for cashiers, lowering Amazon’s immediate overhead. Adding in a means to pay with cash, whether that’s from cashiers or monitored self-checkout stations, means Amazon will likely have to begin hiring more workers. Its stores already employ individuals to restock them and prepare meals.
Making these modifications will allow Amazon to bring its shops to more places, and it might just be a smart business decision as Amazon considers using this tech in bigger shops. Additionally, it is just the right thing to do to be sure everyone can shop for groceries. There’s no time frame yet for if money will start to be accepted.
The shift, reported by CNBC with affirmation from Amazon, will not go into effect straight away. And it’s not known how Amazon will produce the shift.
This is a change to Amazon’s model. Its Amazon Go shops, 10 of which have established so far, were constructed entirely around the idea of being cashier-free. Customers walk in, scan their phone to spot their Amazon accounts, pick up anything they want, and leave without checking out. Cameras track customers around the shop, automatically identifying exactly what they pick up, put back down, and finally execute with them. After leaving, the shop will charge purchases to their Amazon account.
Amazon plans to start accepting cash during its automated convenience stores, addressing complaints that are rising which cash-free businesses discriminate against impoverished and lower-income shoppers that are far more likely to banking or credit cards.
Cash-free stores have become more common in the past few decades, but recently, governments have begun to push back. Massachusetts has long banned the practice also.